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Contract Zendesk Specialist
We are seeking a skilled Zendesk Specialist to join our team on a contract basis. The ideal candidate will have strong expertise in configuring, managing, and optimizing Zendesk to enhance customer support operations.
Key Responsibilities:
Preferred Skills:
This is a contract role with potential for extension based on project needs.
**We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, ethnic origin, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**
#LI-MF1
Zendesk Consultant
Job Description
Contract Zendesk Specialist
We are seeking a skilled Zendesk Specialist to join our team on a contract basis. The ideal candidate will have strong expertise in configuring, managing, and optimizing Zendesk to enhance customer support operations.
Key Responsibilities:
- Configure and customize Zendesk to align with business needs.
- Manage ticket workflows, automations, and reporting.
- Troubleshoot and resolve Zendesk-related issues.
- Optimize the platform for efficiency and scalability.
- Provide training and support to team members on Zendesk functionality.
Preferred Skills:
- Proven experience with Zendesk administration.
- Knowledge of customer support processes and best practices.
- Ability to analyze and improve ticketing workflows.
- Excellent problem-solving and communication skills.
This is a contract role with potential for extension based on project needs.
**We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, ethnic origin, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**
#LI-MF1
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Ready to explore exciting career opportunities in and around beautiful Bannockburn, Illinois? This thriving area, located in Lake County, just a short drive north of Chicago, offers a perfect blend of suburban tranquility and urban convenience. With top-notch companies, stunning parks like the Ryerson Conservation Area, and the renowned Illinois Holocaust Museum and Education Center, Bannockburn provides a vibrant backdrop for professional growth and personal fulfillment. Indulge in the local dining scene, catch a show at the Writers Theatre, or cheer on the Chicago Bears at Soldier Field. Join us in discovering all that Bannockburn has to offer – your dream job could be just around the corner!