Customer Support Data Scientist

New York, NY

Post Date: 09/20/2017 Job ID: 9511 Category: Data
Data Scientist - NYC
Must have experience with the following:
  • Python (preferred)  or R
  • SQL
  • Customer support data, headcount forecasting, agent efficiency, or support channel optimization
  • 3+ years of experience in a data analytics or data science role
  • Ideal candidate will have a degree in Statistics, Mathematics, Computer Science, or Analytics; Master' s Degree preferred

Preferred Skills:
  • Redshift
  • BI/Reporting tool experience
Customer Support data, SQL, Python, forecasting

Robyn Carney


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